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How it works

A simple way in, and the freedom to scale.

Start with a single task or stand up a full team — then change it as your needs change. Here's how an engagement comes together, and the tiers you can choose between.

The process
01
Tell us what you need
We scope the work, the volumes, and the service levels — the tasks you want off your plate.
02
We build your team & process
We assign trained people, document the procedures, and connect the systems to run it.
03
You scale up or down
Start small or go all-in. Adjust the resourcing as your needs change — no permanent headcount.
Service tiers

Three ways to engage. Move between them freely.

Tier 01
Ad-hoc & task-based
Pay for defined tasks or short bursts of support. Ideal for one-off projects or overflow work.
Best for: occasional or unpredictable needs.
Tier 02
Monthly retainer
A set block of ongoing support each month for the work that recurs — billed predictably.
Best for: steady, continuing operational support.
Tier 03
Dedicated team
Full-time people working as an extension of your business — shared or dedicated resourcing.
Best for: sustained volume and close collaboration.
Scale up or down

Add capacity for a busy quarter, then pull it back. There's no permanent headcount to carry — you adjust the resourcing as the work moves.

Shared or dedicated

Draw on a shared pool for efficiency, or choose dedicated people who work only on your account. Group brands typically share; external clients choose either.

Pricing

Tailored to the work, priced to the value.

Pricing follows the tier and resourcing model. You only pay for the model that fits the work — and we put a clear, tailored quote in front of you after a short scoping call.

Tier 01
Task-based
Priced per defined task or short block of work. You pay for the output, with no ongoing commitment — ideal for one-off projects or overflow.
Tier 02
Monthly retainer
A fixed monthly fee for an agreed block of hours or scope. Billed predictably, sized to the work that recurs, and adjustable as needs change.
Tier 03
Dedicated team
Priced by headcount for full-time people working only on your account — shared or dedicated resourcing, onshore or offshore.
FAQ

Questions, answered.

What is a managed outsourcing service?+

It hands a defined area of work — finance, support, admin, and more — to one provider that supplies trained people, documented processes, and supporting systems, and stays accountable for the result. OutDesk delivers six service lines this way under a single contract and one standard.

How much does it cost to outsource back-office work in the UK?+

Pricing follows the engagement model: task-based work is quoted per project, a monthly retainer covers an agreed block of ongoing support, and dedicated-team pricing is based on headcount. We give you a clear, tailored quote after a short scoping call — there is no obligation.

What is the difference between an ad-hoc contract and a monthly retainer?+

Ad-hoc (task-based) work is paid per task with no ongoing commitment — best for one-off or unpredictable needs. A monthly retainer is a fixed fee for a recurring block of support, billed predictably — best for steady, continuing operational work. You can move between them as your needs change.

Can I outsource bookkeeping and customer support to the same provider?+

Yes. OutDesk runs six service lines — finance & bookkeeping, customer support, sales support, back-office admin, technical operations, and virtual assistance — so you can bundle several under one accountable partner rather than managing multiple suppliers.

How long does it take to set up an outsourced team?+

Because OutDesk works from an established team, systems, and playbooks, engagements are scoped and staffed far faster than hiring in-house. After a scoping call we assign trained people, document the procedures, and connect the systems to run the work.

Do you use onshore or offshore staff, and how is quality controlled?+

We build balanced teams across onshore and offshore locations under clear quality and supervision frameworks, with a management layer over delivery. Every engagement runs to a defined scope and service level, monitored through supervision, review, and client feedback.

Is there a minimum commitment?+

Task-based work has no ongoing commitment. Retainer and dedicated-team engagements are agreed up front and can be scaled up or down as the work moves — there is no permanent headcount for you to carry.

Why should I trust OutDesk?+

OutDesk is the operational backbone of the Rajoka Group and runs the Group's own finance, support, and back-office work every day to the same standard offered externally. The service was proven inside a real multi-brand group before it was ever sold to outside clients.